Catching Service Excellence Hospitality Training Video




Devils Lake Tourism teamed up with TrainND Northeast at Lake Region State College to sponsor Catching Service Excellence!

What You’ll Learn

1.  Who is Your Competition
2.  How to Make a Good First Impression
3.  Building Customer Rapport
4.  How to Handle an Upset Customer
5.  What is There to See and Do in Devils Lake

Catching Service Excellence is a customized, online customer service training that is free to everyone!

Depending on the learner, the training will take approximately 45 minutes. Participants will receive a certificate of completion at end of training.

Businesses could win $200 of Devils Lake Chamber credit. Drawings are quarterly.

Start today! To access the training CLICK HERE.