Catching Service Excellence Hospitality Training Video

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Devils Lake Tourism teamed up with TrainND Northeast at Lake Region State College to sponsor Catching Service Excellence!

What You’ll Learn

1.  Who is Your Competition
2.  How to Make a Good First Impression
3.  Building Customer Rapport
4.  How to Handle an Upset Customer
5.  What is There to See and Do in Devils Lake

Catching Service Excellence is a customized, online customer service training that is free to everyone!

Depending on the learner, the training will take approximately 45 minutes. Participants will receive a certificate of completion at end of training.

Businesses could win $200 of Devils Lake Chamber credit. Drawings are quarterly.

Start today! To access the training CLICK HERE.